Shipping & Delivery – FutNation
At FutNation, we ship to all U.S. states with full tracking, customer support, and delivery guarantees. Our products are dispatched directly from our international distribution centers located in Brazil and Unitend State Of America.
Shipping Options
- Shipping Usa: Estimated delivery time of 10 to 20 business days after shipment.
- Priority Shipping: Faster delivery, estimated between 7 to 15 business days after shipment.
Processing & Handling Time
Orders are processed within 3 to 5 business days after payment confirmation. Once shipped, you will receive a tracking number to monitor your delivery via USPS.
⚠️ Please note: During peak periods (such as holidays, promotions, or major sporting events), delays may occur due to customs inspections, logistics congestion, or postal service disruptions.
Delivery Guarantee
FutNation guarantees the delivery of your order. All shipments include insurance against loss and can be fully tracked online.
If your order is not delivered within 70 business days from the shipping date, we will offer a full refund or reshipment, according to your preference.
💬 Orders containing multiple items may be shipped separately and delivered on different dates.
Import Fees
No import or customs fees will be charged to the customer. Any applicable fees are fully covered by FutNation.
Incorrect Address
The customer is responsible for providing accurate shipping information. If an address is incorrect or incomplete, the following conditions apply:
- If the order has not yet been shipped, address corrections may be requested within 1 business day after purchase at no additional cost.
- If the order has already been shipped or returned due to an incorrect address, a $20 reshipping fee will apply.
Returns & Exchanges
You may request a return or exchange within 7 days of receiving your order, provided the conditions below are met.
Accepted Situations
- Damaged or defective items
- Incorrect order fulfillment (wrong size, model, or customization)
✅ The product must be unused and in original condition, with tags attached.
Important Notes
- We do not accept exchanges due to incorrect sizing. A size chart is available on every product page.
- Customized items are not eligible for return or exchange.
- Refunds cannot be processed while the package is in transit.
- Return and exchange shipping costs are the customer’s responsibility.
If you have any questions, please contact us via WhatsApp or email.
Thank you for choosing FutNation ⚽🇺🇸
